Help when a dental problem cannot wait
Emergency appointments
Toothache, swelling or an injury can be worrying. Call reception on 01253 739109 so we can understand the problem and help you take the right next step.
Call receptionSevere swelling affecting breathing or swallowing, uncontrolled heavy bleeding or a serious facial injury: call 999 or go to A&E. If you cannot access urgent dental care, contact NHS 111.
Understanding your care
Help with the immediate problem.
An urgent appointment focuses on finding the cause of the problem and helping you feel more comfortable where possible. What we can do at that visit depends on the diagnosis and the treatment required. You may need a temporary repair or initial treatment, followed by another appointment to complete your care. We will explain what has been done and what needs to happen next.
This may help with
Toothache or pain that is getting worse
Swelling or a suspected dental infection
A broken tooth, filling, crown or bridge
A dental injury or bleeding after treatment
What to expect
What to do, and what to expect.
Call and describe the problem
Tell reception when it started, how it is affecting you and whether there is swelling, bleeding or an injury. Mention any relevant medical conditions and medicines.
Have the problem assessed
The clinician examines the area and may recommend an X-ray. We explain the findings and the options for managing the immediate problem.
Know what happens next
Before you leave, we explain aftercare, any further appointments and what to do if symptoms worsen.
Common questions
Useful things to know.
Should I book online or email?
Please telephone for an urgent problem. Routine booking requests and emails are not a suitable route for symptoms that need prompt assessment.
Will the tooth be fully treated at the emergency visit?
Not always. The first priority is assessing and managing the immediate problem. Some treatments need further planning or a longer appointment; we will explain this clearly.
What if I am not already a patient?
Call reception to discuss your symptoms and current appointment availability. We will explain whether we can see you and any applicable charges.
What if the practice is closed or I cannot get an appointment?
Check the practice telephone message for out-of-hours information. If you need urgent dental help and cannot access a dentist, contact NHS 111.
When should I seek emergency medical help?
Call 999 or go to A&E for severe swelling affecting your breathing or swallowing, heavy bleeding that will not stop, or a serious injury to your face or jaw. Do not wait for a dental appointment.
What will an urgent appointment cost?
Charges depend on the care route and treatment needed. Reception can explain the initial appointment fee, and the clinician will discuss treatment costs before you agree to proceed.